1. Introduction

Welcome to Transformational Learning Solutions. We are committed to protecting your personal information and your right to privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any other way. If you have any questions or concerns about this policy or our practices with regards to your personal information, please contact us. Our contact information is in paragraph 12 below.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register on the website, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or use our services. This information may include:

• Name
• Email address
• Mailing address
• Phone number
• Payment information

2.2 Non-Personal Information

We may collect non-personal information about you whenever you interact with our website. This may include:

• Browser name
• Type of computer
• Technical information about your means of connection to our website, such as the operating system and the Internet service providers utilized.
• Location of connection

3. How We Use Your Information

We use the information we collect from you in the following ways:

• To personalize your experience and respond to your individual needs
• To improve our website and services
• To process transactions
• To send periodic emails (e.g., newsletters, updates, promotional offers)
• To administer a contest, promotion, survey, or other site feature
• To comply with legal obligations

4. Legal Basis for Processing Personal Information

We process your personal information based on the following legal grounds:

• Consent: You have given your consent for processing your personal data for one or more specific purposes.
• Contract: Processing is necessary for the performance of a contract with you or to take steps to enter into a contract.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.

5. How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. This includes:

• Use of encryption
• Implementation of secure access controls
• Regular security audits

6. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share information with third parties only in the following circumstances:

• With service providers who perform services on our behalf
• If required by law or in response to legal processes
• To protect our rights or property, or the safety of our users or others

7. International Data Transfers

We may transfer your personal information to countries outside of the European Economic Area (EEA). When we do so, we ensure that the transfer is legal and your information is secure by relying on appropriate safeguards, such as:

• Standard Contractual Clauses approved by the European Commission
• Binding Corporate Rules
• Privacy Shield Certification

8. Your Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request the correction of inaccurate personal information.
• Erasure: You have the right to request the deletion of your personal information.
• Restriction: You have the right to request the restriction of processing your personal information.
• Objection: You have the right to object to the processing of your personal information.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
• Withdraw Consent: You have the right to withdraw your consent at any time.
• Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority.

9. Cookies and Tracking Technologies

Our website may use “cookies” to enhance user experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. Note that some parts of the website may not function properly if you do so.

10. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under the age of 16, we will delete such information from our records.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy. You are encouraged to review this policy periodically to stay informed about how we are protecting your information.

12. Contact Us/Challenging Compliance

If you have any questions or concerns about this privacy policy, or if you have any questions or concerns about our compliance with this privacy policy or wish to challenge our compliance, please contact us at:

Transformational Learning Solutions

Suite 101- 509 Beecroft Road, Toronto, Ontario, Canada M2N 0A3

[email protected]

+1 647 988 4734

13. Ensuring Accuracy

We take reasonable steps to ensure that the personal information we collect is accurate, complete, and up-to-date. If you believe that any information we hold about you is inaccurate or incomplete, please contact us to request corrections.